SHIPPING | RETURNS | CUSTOMER SERVICE

SHIPPING

-US ORDERS

We currently use UPS and USPS for shipping orders within the United States. All orders ship within 1-3 weeks.
If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated.

If your package requires a signature, we are not responsible for any charges incurred for refused packages, and/or packages requiring signatures that were not picked up from access points in a timely manner. In the case a package is refused and/or returned to us, the fees to re-ship the original package will be invoiced to the customer.

-INTERNATIONAL ORDERS

All orders shipped internationally are final sale.

At this time, we use USPS and/or UPS International to ship all international orders. International Shipping fees are $19.50, but may have additional charges depending on the item and size. Prior to purchasing please email hello@coppercornersart.com and we'll be happy to give you a specific shipping quote based on your order and location.

Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser.

RETURNS/EXCHANGES

All paintings, prints, wallpapers, gift cards, pillows, tea towels, clothing and jewelry are final sale.

All goods must be checked upon receipt. Please contact us within 5 days of receipt if you have any questions about the products you have received as we place the highest importance on supplying all orders correctly. If you are not completely satisfied with your home and gift purchase, please send us an e-mail and we will evaluate if we decide to give you an exchange.

If an item arrives damaged, please contact us within 5 days of delivery so we can file a claim directly with UPS or USPS. USPS and UPS require photos of the damage on the item, photos of the shipping container (box, tube, envelope, etc) showing the damage on the exterior and a photo of the container with your shipping label attached. Please do not dispose any part of the packaging as UPS and USPS will occasionally pick the items up for further inspection.

CUSTOMER SERVICE

We are here to help — send us an email, we'd love to hear from you!

Customer Service Contact: hello@coppercornersart.com

Customer Service Hours: Monday thru Thursday, 10:00am – 3:00pm EST